Frequently Asked Questions

Can I use the animations in my own projects or for business?
How do I make my first animation?
Can I upload a GPX, KML, or GeoJSON route file?
How can I draw my own route from scratch?
How do I add photos to my journey?
Where can I see my saved projects?
Can I re-edit a video I've already exported?
What devices can I use this on?
How do I switch the type of transport?
Can AI help me plan a route?
How do I add, rename, or reorder locations?
My exported video has a problem — what should I do?
How do I delete my account?
How long are video packs valid?
Will I be charged automatically when a pack expires?
I can't log in — what now?
How can I get an invoice for my purchase?
Do I have to credit you when I post my animation?
Can I make animations longer than the default limit?
What file formats can I export in?